Incident in USA Datacenter (Gelöst)
  • Priorität - Kritisch
  • Betreffend Anderes - All USA Servers

  • IMPORTANT!!!
    We would like to inform our all clients hosted on our USA servers that we have been informed about the incident with our USA servers from the Data Center.
    Engineers are working to resolve the issues with the servers from the incident. We thank you for your patience and understanding and we will keep our clients updated by posting the updates on our following social media handles:
    Twitter:
    https://twitter.com/websterzHosting
    Facebook:
    https://facebook.com/websterz.net

  • Datum - 05/07/2023 17:00 - 08/08/2023 23:00
  • Zuletzt aktualisiert - 06/07/2023 01:27
cPanel migration to DirectAdmin (Gelöst)
  • Priorität - Hoch
  • Betreffend Anderes - Shared & Reseller Hosting Server (Completed)

  • Migration Process Current Progress & Steps:

    1. Backups (Completed)  
      • We are currently taking on site as well as on site backups on multiple disks of all accounts hosted under cPanel in order to avoid any data loss. It will be completed in next 12 to 18 hours. Once backups are done we will move to next step.
      • Estimated time of completion: upto 18 hours
      • Downtime : NO
      • Time Taken : 36 hours - Reason: Some backups went corrupt because of invalid data such as database names, database users etc. These were created by user. We had to fix all these issues then retook backups.
    2. Installation of New Hosting Control Panel (Completed)
      • To keep the IPs and Server same, we are required to install Centos Web Panel on same current server along with web server and other necessary services. We will also be installing some other necessary plugins such as firewall, cloudlinux, malware scanner and removal tool, antivirus etc. Process will be started once we have complete offsite backups of the hosted accounts.
      • Estimated time of completion: upto 2 hour
      • Downtime: YES
      • Time Taken: 2 Hours - Reason: Centos Web Panel Installation and Configuration
      • Uninstallation: Centos Web Panel - 45 Mins - Reason: Centos Web Panel got corrupt during the migration process, therefore we had to uninstall it and reverted all accounts to cPanel. This took 8 hours.
      • Installation: DirectAdmin - 2 hours - Reason: As Centos Web Panel went corrupt therefore we had to go with DIrectAdmin.
    3. Accounts Conversion & Restoration (Completed On 31th Aug 7:10 PM)
      • The step includes conversion of hosting accounts from cPanel format to Centos Web Panel format. It will convert and restore all databases, email addresses, files and other files. It is long step that will take much time as it contains some manual work.
      • Estimated time of completion: upto 22 hours
      • Downtime: Partial
      • Time Taken: 24 Hours - Reason : Some of the accounts were having issue, we had to fixed them manually.

    Over All Status:

    Total Time Taken : ~120 Hours

    Total Downtime: ~36 Hours (Includes partial downtimes)

     

    ~ Denotes estimated time taken.

  • Datum - 25/08/2019 22:32 - 05/07/2023 17:00
  • Zuletzt aktualisiert - 02/09/2019 14:44
< Vorhergehende Seite Nächste Seite >

Server-Status

Die untenstehende Tabelle zeigt den aktuellen Serverstatus. Sie können diese Seite dazu benutzen, um nachzusehen, ob einer der Serverdienste ausgefallen ist.

Server HTTP FTP POP3 PHP Info Serverauslastung Online seit
Websterz Corporate PHP Info

Powered by WHMCompleteSolution